Privacy Policy
Last Updated: 29th April 2026
This Privacy Policy explains how Fableman’s Highland Honey Ltd (Company No. SC832197) (“we”, “us”, “our”) collects, uses and protects your personal data when you use our website or purchase our products.
We are committed to handling your data responsibly and in line with UK data protection law, including the UK GDPR and Data Protection Act 2018.
1. Who we are
Fableman’s Highland Honey Ltd is the data controller responsible for your personal data.
If you have any questions about this policy or how your data is used, you can contact us at:
Email:
bear@fablemanshighlandhoney.co.uk →
Address:
Fableman’s Highland Honey Ltd
Swartiebank House
Lyth, Wick
Caithness
KW1 4UE
2. What data we collect
We may collect and process the following personal data.
Information you provide:
- Name
- Email address
- Phone number
- Billing and delivery address
- Order details
Information collected automatically:
- IP address
- Browser type and device information
- Pages visited and how you use our website
Marketing preferences
- Whether you have opted in to receive emails from us
3. How we use your data
We use your personal data to:
- Process and deliver your orders
- Communicate with you about your purchase
- Respond to enquiries
- Improve our website and customer experience
- Send marketing emails (only if you have opted in)
- Comply with legal obligations
4. Legal basis for processing
Under UK GDPR, we rely on the following legal bases:
- Contract – to fulfil your orders
- Legitimate interests – to improve our services and website
- Consent – for marketing emails
- Legal obligation – for accounting and regulatory requirements
5. Sharing your data
We only share your data where necessary.
This may include:
- Payment providers (e.g. Stripe, PayPal)
- Delivery services (e.g. Royal Mail, couriers)
- Website and hosting providers
- Email marketing platforms (e.g. Mailchimp, if used)
We do not sell your personal data.
6. How long we keep your data
We keep your data only as long as necessary:
- Order data: up to 6 years (for legal and tax purposes)
- Marketing data: until you unsubscribe
- General enquiries: as long as needed to resolve the query
7. Your rights
You have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Object to processing
- Restrict processing
- Withdraw consent (for marketing)
To exercise any of these rights, contact us at the email above.
8. Cookies
Our website uses cookies to:
- Ensure the site functions properly
- Understand how visitors use the site
- Improve performance
You can control or disable cookies through your browser settings.
9. Data security
We take reasonable technical and organisational measures to protect your personal data.
However, no system is completely secure, and we cannot guarantee absolute security.
10. Third-party links
Our website may contain links to other websites. We are not responsible for their privacy practices.
11. Changes to this policy
We may update this Privacy Policy from time to time. The latest version will always be available on this page.
12. Contact
If you have any questions about this policy or your data, contact us at: